Mon, 27 July 2009
Fred and Chris talk about Origins, the Origins Awards, and the Ennies. (Also, Battletech, and other typical ramblings.)
EDIT: We missed some "this needs editing" bits towards the end there, sorry! We've uploaded a new version of the show, so if you heard the "bad" one, you can pull down the revised copy now-ish.
[Show notes pending volunteer effort!]
Mon, 13 July 2009
Now featuring much, much improved audio. If you hated the audio in episode 1, don't worry -- it's all better now.
0:oo - 1:30 Chris and Fred giving some intro thoughts
1:30 - 2:50 Fred talks some about layout for Hero 6th edition
2:50 - 9:00 Fred talks about the birth of his child
9:00 - 15:00 Chris and Fred get a bit meta
16:30 - 1:10:00 The talk turns to communication with the gaming community
Fred's early history in customer service
Chris' orginization of the Endgame Mini-cons
The three D's of building community
How to disseminate information
How community impacts sales for retailers and game companies
Ways lack of communication has hurt game companies
A small bit of DFRPG talk
The use of forums in building community
The power of responding positively to negative reviews
Mind control through synergy
Mean what you are saying to your community
Compartmentalize the negative and accentuate the positive
1:10:00 Another cliffhanger for this week - "Transparency"
Follow Chris and Fred on Twitter: @chrishanrahan or @EndGameOakland; and @fredhicks
Call the voicemail at 1-301-637-7HAT (7428)
or Email roll [at] evilhat [dot] com
Music by Finn Kish
Show annotation provided by J. B. Mannon of At The Table.